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BPO Services

Business process outsourcing (BPO) is a valuable strategy for companies seeking new ways to achieve high performance by controlling costs, reducing risk, fostering collaboration and increasing transparency. We specialize BPO services specific to the Logistics & Supply Chain industry.

Sales & Dispatch

Our skilled and well trained dispatcher negotiating best rates with brokers. They are equipped with tools to identify the best performing markets in North America, we negotiate spot rates on daily bases with 100's of broker and bring base value for your fleet. Matrix provides all necessary tools to monitor the each dispatch's performance and revenues from your fleet.

Over The Road Support

All highway breakdowns are not created equal. The procedure for what do in the event of a vehicle breakdown has a lot to do with where the vehicle is being driven at the time it sputters to a stop. Metropolitan-area freeways and rural highways each bring different problems and require markedly different solutions to a vehicle breakdown. We have great experience recovering OTR breakdowns when it is under load or empty. Our in-house developed database of vendors with their service history offers best control over recovery time.

DOT Compliance

Non-core operations can place a huge strain on your business. You maintain control, while we manage day-to-day operations, eliminating risk and providing extensive cost savings. A proactive DOT compliance program can eliminate the uncertainty during an FMCSA / DOT audit and will help to identify and correct problem areas.

Finance & Accounting

Finance and accounting outsourcing is a growing trend among small and midsized businesses, representing a cost-effective way to improve the finance and accounting function. It enables fractional use of finance and accounting professionals, as well as enhanced processes, technologies and compliance measures. Companies can easily scale resources up or down as needed without the burden of hiring, training and maintaining accounting staff.

Human Resources

Outsourcing HR functions including Driver Qualifications files help businesses manage employee performance and development. Providers implement performance management plans to ensure employees comply with company policies and procedures and successfully meet business goals.